Our new landscape plugs come in 3 sizes, 5" deep x 2.5" round, 7" deep x 2" round and 9" deep x 2.5" round and are designated with a -5, -7 or -9 respectively. Products growing in these pots are easy to transplant and allow for deeper, faster growth and are designated with a -t3 or -t4 respectively. Our new, reusable, recyclable deep pots are 8 inches deep and 3x3 inches in diameter and 9 inches deep and 4x4 inches in diameter. Most plants designated with a sku ending in -3, -4, -6 or -8 will arrive in a standard 2.75 inch, 4 inch, 6 inch or 8 inch round growers pot respectively. In the spring, plants are often smaller than plants shipped in the fall. HOW LARGE ARE THE POTS THE PLANTS COME IN? Western shipments are not guaranteed in the months of June-September. In these regions you are accepting full responsibility for the shipment, the mortality of the plants ordered and understand the risks involved due to distance and temperatures. Orders placed from the western regions can have an extended delivery time up to 8 days, we strongly recommend orders be placed in early spring or late fall to avoid hot summer temps. Note: shipping delays may occur if we experience a heavier volume of orders. Chances are you will loose all the money spent, so PLEASE TRACK YOUR PACKAGE and have someone there to accept it. If you have any issues contact UPS, not us. is automatically emailed as soon as it becomes available you must trace the shipment to your door, we simply ship the product to the address supplied to us on your invoice, we ARE NOT responsible for lost, stolen or damaged packages once delivered, this includes heat or cold damage when delivered outside. PLEASE TRACK YOUR PACKAGE! Once shipped all sales are final, tracking info. You selected two day shipping, so your order will be to you in 2 days after UPS picks it up. At week 2-4 your order is ready to ship.Ĥ. Shipping queue orders are at 2-4 weeks.ģ. You order on the first of the month with 2 day shipping.Ģ. When the orders in our shipping queue reach 300, we turn off the site checkout process until the shipping queue is down to a manageable 200 or less orders.ġ. We do not take any short cuts while packaging and each plant is handled and treated with the utmost care. We are a nursery of two people doing all the maintenance, propagation, shipping and customer service, working eight days per week. That is because, our nursery typically receives over 1-2 hundred orders a week with orders consisting of 1 to 20+ plants each, which adds up to around 1,000 plants per week to prepare and ship, when we are only able to properly ship around 125 or so orders per week. **About delivery time: During checkout you will notice the shipping time states "once shipped" in days but our "delivery time" is stated in weeks. Due to extended travel time and weather conditions we remove the UPS Ground options to some locations to prevent loss and heat damage. **To better serve you, during certain times of the year, when heat and travel time may become an issue, we offer UPS 2 Day which may be considerably more expensive however safer for your shipment. All shipping rates include all shipping and handling fees. We do not guarantee plants due to extreme temperatures during shipping. If you know the temperatures in your area are not conducive to shipping plants enclosed in a box from Florida to your location, please wait until temperatures are more favorable. **Please understand we are unable to constantly monitor the temperatures across the entire United States. Western shipments are not guaranteed in the months of May-September. In these regions you are accepting full responsibility for the shipment and understand the risks involved due to distance and temperatures. Orders placed from the western regions in the US can have an extended delivery time up to 9 days, we strongly recommend selecting 2 day UPS or placing your order in early spring or late fall to avoid hot summer temps. Orders placed from these areas will be refunded and cancelled. We do NOT ship to AK, HI, PR or internationally. At the current time we only ship to the lower 48 states.
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